Why do I need to manage on my mobile device?

It is important to note that your mobile device may use both voice and data technology so that you can communicate however you wish. When data is involved while roaming, (e.g. sending and receiving emails, surfing the web, using Apps), significant charges can result. It is important therefore to monitor your data usage and to check with your cellular service provider about data charges while roaming.

Back to top
Can I make sure that I don’t use data while roaming?

Yes, it is quite easy to turn off data when roaming. Follow the simple steps listed below for your mobile device or check your user guide.

Using Wi-Fi where available is usually a much more cost effective way to get data. Also check around you. Many hotels, restaurants and even airports offer free Wi-Fi. Most smart devices have “airplane mode” which will turn off all networks so that you will not incur roaming charges.

iPhone

To use voice but not data roaming:

Go to Settings --> General --> Network --> Select OFF under Data Roaming

To access Wi-Fi:

Go to Settings --> General --> Network --> Select ON under Wi-Fi

BlackBerry® Smartphone

To use voice but not roaming:

Go to Options --> Mobile Network --> Data Services --> Select Off When Roaming

To access Wi-Fi:

Go to Manage Connections --> Service Status --> Select Wi-Fi and BlackBerry Enterprise Server Connection

Sony Ericsson phone

To turn off email client when roaming:

Go to Messaging --> Email --> Settings --> Edit Account --> Advanced Settings --> Allow Connection --> Select Home Network

Nokia phone

To turn off email client when roaming:

Go to Menu --> Messaging --> Email --> Options --> Email Settings --> Automatic Retrieval --> Header Retrieval --> Disable

Samsung phone

To use voice but not data roaming:

Go to Settings --> Connectivity Data Roaming --> Disable

LG phone

To use voice but not data roaming:

Go to Settings --> Wireless Controls --> Mobile Networks --> Data Roaming --> Disable

iPad

To turn off data services when roaming:

Go to Settings --> Cellular Data --> Select OFF under Data Roaming

To access Wi-Fi:

Go to Settings --> General --> Network --> Select ON

Samsung Galaxy Tab

To turn off data services when roaming:

Go to Home --> Menu --> Settings --> Wireless and network --> Roaming --> Roaming Settings --> Domestic and International --> Unselect Data

Can I get some simple tips to minimize my cellular service bill while roaming?

  • Turn Mobile Data and Data Roaming “OFF”.
  • Turn Fetch New Data “OFF”.
  • Use Wi-Fi instead of 3G/GPRS/EDGE.
  • Use various mobile Apps to make free calls over Wi-Fi.
  • Consider purchasing a SIM card from the country you are visiting.
  • Minimise making long and local distance calls while roaming.
  • Minimise the use of the GPS setting on our mobile device.
  • Leave your mobile device off during your trip.
Back to top