The RA conducts various consumer and industry consultations throughout the year. Please review the recent consultations here.



The RA has an open consultation. We welcome your submissions.



The RA is available to help with unresolved consumer issues. Please review our consumer complaints process.


HDS-1 Application Process Announcements

During the HDS-1 Application Process, the Authority will use this link as the official location for all communications regarding the HDS-1 process, including any updates.  Please be advised that you should regularly check this link for the most recent documentation.


Recent Docs


  • 11 OCTOBER 2016

    The Regulatory Authority will remain open for business, until the Emergency Measures Organisation (EMO) has issued further guidance.  Please visit our website for updates.

  • 14 OCTOBER 2016

    The Regulatory Authority is open today, Friday, October 14th, 2016 for business.

  • 12 AUGUST 2016

    Effective the Friday 26th August, 2016 The Regulatory Authority will be relocating to our new office premises:  1st Floor, Craig Appin House, 8 Wesley Street, Hamilton HM 11. To effect this move, our offices at Cumberland House will be closed on Friday the 26th August and we will reopen in our new location on Monday 29th August.  Email and telephone will be unavailable to all of our staff during the move and we apologise for any inconvenience this may cause. Thank you for your patience and understanding. 

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